how do I activate one of my 4 tutorials?

Wayne Kinne

I received an email with my Subscription ID:, but no explanation of how to activate a tutorial. I have tried everything and no clue.

tia

wayne

Wayne Kinne

I can hear some video but my screen is black. It has never asked me for a code.

wayne

Wayne Kinne

now I can activate but the screen is still black.

wayne

Wayne Kinne

kk got it, does not like crome