What do I do if I encounter a playback error

Nicholas GarciaNicholas Garcia ✭
edited 5:57AM in General
I recently signed up for a monthly subscription and as I was watching a few videos on building a animatronic the videos just stopped working altogether. Is this a technical issue on the website and or is there something I need to do? I already tried clearing my cashe on my browser and that didn’t help.
Post edited by Nicholas Garcia at

Answers

  • Chris EllerbyChris Ellerby Admin
    Hi Nicholas,

    Sorry to hear you are running into issues.  I'm happy to help you troubleshoot things. 

    Here's some info that may help us figure out what's going on:
    • Which course were you watching, and was it a specific chapter that had an issue?
    • What OS and Web Browser are you using?
    Thanks,

    /Chris


Sign In or Register to comment.